FULTON COUNTY TRANSIT AUTHORITY RIDERS ALERTED TO MAKE ADVANCED ARRANGEMENTS FOR TRANSPORTATION

December 01, 2021
FCTA URGES ADVANCED ARRANGEMENTS FOR RIDERS FCTA URGES ADVANCED ARRANGEMENTS FOR RIDERS

It’s the beginning of the month and early into the holiday season so Fulton County Transit Authority is a bit busier than usual.

Executive Director Kenney Etherton continues to ask clients for patience throughout the next few weeks as driver numbers remain low and trip requests are continually on the rise.

Demand Response clients are still being urged to plan in advance for transportation needs and to schedule rides to local businesses, governmental agencies, or financial institutions 24 to 48 hours before needed.

“At this point, we are not guaranteeing that Demand Response clients won’t have to ride the bus for an extended period of time or have to wait longer to be picked up,” Etherton said. “We are doing everything we can do to meet clients’ needs, but we are experiencing some wait times beyond our control right now.

FCTA’s leader hopes the issues facing the transportation agency cease soon

“We are trying to hire more drivers, but due to our increased client load and Kentucky Medicaid contractual requirements and restrictions, we are doing the best we can do,” Etherton said. “We are also hosting an Open Application Day at our Mayfield office from 8 a.m. until noon Friday and hoping to hire more Drivers from that event.”

Those need to schedule a trip with FCTA should call 270-472-0662 and press 2 after the prompt.